Kz8my Privacy Policy – Personal Data Protection for Malaysian Players

Welcome to the kz8my Privacy Policy. This document transparently explains how the kz8my platform ("kz8my", "we", or "the platform") collects, uses, stores, protects, and discloses your personal information as a user or registered member of our platform.

Kz8my takes the privacy of your personal data extremely seriously. As an online betting platform serving Malaysian players exclusively, we understand that your trust in how we handle your personal information is the foundation of our relationship. Without that trust, nothing else can be built.

This Privacy Policy is drafted in full compliance with the requirements of Malaysia Personal Data Protection Act 2010 (PDPA) as well as international data protection best practices. By registering for or using the kz8my platform, you confirm that you have read and understood this Privacy Policy and agree to the processing of your personal data as described herein.

Kz8my collects the following categories of personal data from you when you use our platform:

Identity Data:

• Full name as it appears on your Malaysian MyKad or passport.
• Date of birth and age.
• National identity card number (MyKad) or passport number for identity verification (KYC) purposes.
• Gender.

Contact Data:

• An active Malaysian mobile number.
• A valid email address.
• Malaysian residential address (for certain verification purposes).

Financial Data:

• Details of the payment method used — e-wallet account number (Touch 'n Go, GrabPay, Boost, ShopeePay), DuitNow ID, or bank name and FPX account details (Maybank2u, CIMB Clicks and other banks).
• Deposit and withdrawal transaction records including date, time, amount in MYR, and transaction status.
• Betting and game records.

Technical & Usage Data:

• The IP address of your device when accessing the kz8my platform.
• Device type, operating system and web browser used.
• Session data including pages visited, time spent and actions taken within the platform.
• Cookie information and similar tracking technologies.

Kz8my collects your personal data through several methods depending on how you interact with the platform:

Directly from You: This is kz8my's primary source of data. Data is collected when you complete the registration form, go through the KYC process, make a deposit or withdrawal, contact customer support, or fill in feedback forms and surveys.

Automatically During Platform Use: When you access and use the kz8my platform via a web browser or mobile application, our systems automatically record certain technical data including IP address, device type, session data and cookie information. This automatic collection is necessary for platform functionality, security and user experience improvement.

From Payment Providers: When you make a deposit via Touch 'n Go, GrabPay, DuitNow, FPX or other Malaysian payment methods, kz8my receives transaction confirmation from the respective service provider. This data is limited to the information required to verify and record the transaction.

From Identity Verification Providers: During the KYC process, kz8my may work with licensed third-party identity verification service providers to help verify the authenticity of the identification documents you submit. This process is carried out with strict security safeguards in place.

Kz8my processes your personal data for the following purposes only:

• Account management — registration, identity verification (KYC), account management, and account recovery where required.
• Service provision — giving you access to all kz8my platform features, including Sports Betting, Live Casino, slots, jackpots and e-sports.
• Transaction processing — processing deposits and withdrawals via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, FPX and other Malaysian payment methods.
• Security and fraud prevention — detecting and preventing fraudulent activity, money laundering, and platform usage that violates kz8my's Terms.
• Legal compliance — fulfils Malaysian legal requirements including PDPA 2010, anti-money laundering (AML) obligations, and directives from relevant authorities.
• Service communications — sending transaction notifications, security alerts, terms updates and other important service information.
• Promotions and marketing (with your consent) — to keep you informed about relevant kz8my promotions, bonuses and offers, including special deals for Hari Raya, Deepavali, Christmas and other Malaysian celebrations.
• Service improvements — analysing aggregated platform usage data to improve the interface, performance and overall experience for kz8my players.
• Customer Support — enabling the kz8my support team to provide effective assistance whenever you need help.

Kz8my will not use your personal data for any purposes not mentioned above without first obtaining your consent.

Kz8my does not sell, rent or disclose your personal data to third parties for marketing or commercial purposes without your consent. However, there are specific situations where kz8my needs to share your personal data with trusted parties to keep the platform running properly:

Payment Service Providers: When you make a deposit or withdrawal, the information needed to process the transaction is shared with the relevant payment service providers such as Touch 'n Go, GrabPay, ShopeePay, Boost, DuitNow, and FPX partner banks (Maybank2u, CIMB Clicks, and others). This sharing is limited strictly to data required for transaction processing.

Game Providers: Game platform providers such as Pragmatic Play, PG Soft, Evolution Gaming and others may receive limited session data necessary to deliver games to you. This data does not include sensitive financial information.

Technical Service Providers: Cloud storage, cybersecurity, and technical infrastructure service providers that assist kz8my in operating the platform may have limited access to data in the course of their services. All such providers are bound by strict data processing agreements.

Malaysian Authorities: kz8my will disclose your personal data to Malaysian authorities — including the police, courts or regulatory bodies — when required by Malaysian law or a valid court order.

Protecting your personal data from unauthorised access, loss, misuse, or disclosure is a top priority for kz8my. We implement multiple layers of technical and organisational security measures to ensure robust data protection:

• 256-bit SSL Encryption — all communications between your device and kz8my servers are encrypted using 256-bit TLS/SSL protocols. This means any data transmitted cannot be read by parties who intercept the communication.
• Encrypted data storage — sensitive data such as passwords are stored in an irreversible hashed format. kz8my never stores your password in plain text.
• Internal access controls — only kz8my staff who require access to specific data in order to carry out their duties are granted permission. All access is logged and continuously monitored.
• Two-factor authentication (2FA) — available for player accounts and mandatory for kz8my internal system access.
• 24/7 security monitoring — kz8my's automated monitoring systems and security team continuously oversee the platform around the clock to detect any suspicious activity or attempted breaches.
• Regular security audits — kz8my conducts regular security assessments and penetration testing to identify and address vulnerabilities before they can be exploited.

While kz8my takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. If you suspect your account or information has been compromised, please contact kz8my support immediately at support@kz8my.biz or via live chat.

You also have a responsibility to keep your account secure — use a strong password, never share your login details, and enable two-factor authentication for an added layer of protection.

The kz8my platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyse how the platform is used. Below are the types of cookies used by kz8my:

Essential Cookies: These cookies are required for the kz8my platform to function properly. They include login session cookies, security tokens and cookies that remember your language preference. Without them, many platform features will not work. These cookies cannot be disabled.

Performance Cookies: These cookies help kz8my understand how players use the platform — which pages are visited most, time spent and any technical issues encountered. This information is collected in aggregate and used solely to improve the platform. Individual users are not identified.

Functional Cookies: These cookies allow the kz8my platform to remember your preferences, such as your preferred bet size, display settings and game choices, making your experience smoother every time you return.

Analytics Cookies: kz8my uses analytics data from these cookies to understand overall platform usage trends — including the most popular games, peak usage times, and promotion performance. This data helps us plan more relevant content, promotions, and platform improvements for Malaysian players.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality or your experience on the kz8my platform.

As a data subject under Malaysia's PDPA 2010, you have the following rights over the personal data held by kz8my. All requests can be submitted by email to support@kz8my.biz:

To submit any request relating to the rights above, please contact kz8my by email at support@kz8my.biz stating the type of request, your full name and your kz8my account number. We will verify your identity before processing any request relating to your personal data.

Kz8my retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy or as required by applicable Malaysian law. The following is a general guide to retention periods:

• Active account data — retained for the duration your account remains active and for a defined period following account closure to comply with legal requirements.
• Financial transaction records — retained for a minimum of 7 years in accordance with Malaysia's Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA).
• KYC records and identity verification — retained for a minimum of 5 years after account closure or after the last transaction, whichever is later.
• Customer support communication data — retained for 3 years for reference and dispute resolution purposes.
• Technical data and system logs — retained for 12 months for security purposes and technical troubleshooting.
• Marketing data (with consent) — retained until you withdraw consent or request deletion.

Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with kz8my's established data deletion procedures. Deletion is carried out in a manner that ensures the data cannot be recovered or reconstructed.

If you close your kz8my account, your personal data will be retained for the period specified above for legal compliance purposes, then deleted according to the scheduled timeline. You may enquire about the status of your data deletion by contacting support@kz8my.biz.

Kz8my reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, Malaysian legal requirements or platform service improvements. Any material changes to this Privacy Policy will be communicated to you via:

• Email notification to your registered email address.
• In-platform notices on kz8my when you are logged in.
• Updates to the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically so you are always aware of how kz8my handles your personal data. Your continued use of the kz8my platform after any amendments take effect constitutes your acceptance of the updated policy.

If any material amendment involves a change in how we use data you have previously provided, we will obtain your consent again before applying that change to your existing data.

This Privacy Policy is governed by and interpreted in accordance with the laws of Malaysia. Any dispute relating to your data privacy and this Privacy Policy will be resolved through the dispute resolution mechanisms prescribed under applicable Malaysian law.

If you have any questions, concerns or complaints regarding how kz8my handles your personal data, or if you wish to submit a request to exercise your rights under PDPA 2010, please contact us through the following channels:

The kz8my team will endeavour to respond to all privacy-related enquiries within seven (7) business days. For more complex data rights requests, the response period may extend to up to 21 business days in accordance with the requirements of PDPA 2010.

If you are dissatisfied with how kz8my has handled your privacy complaint, you have the right to file a complaint with the Department of Personal Data Protection under the Ministry of Communications and Digital Malaysia.